Please note this site has financial relationships with American Express and this post may contain affiliate links. Read my Advertiser Disclosure policy here to learn more about my partners.
For tonight’s post I am going to give a peek into the sometimes funny realities of having a toddler and booking airline tickets. Today I was booking an award ticket for my husband, and finally got the availability I needed to display right before it was time to go get my kiddo from daycare. Trust me, toddlers know if you are late and it isn’t pretty. However, since we all know award availability changes quickly, I had to grab the ticket right then. So, I was admittedly somewhat hurried while I went through the booking process. I was booking a ticket for him using my Avios points, so all of my information was pre-filled in the passenger information section in my British Airways Executive Club account.
I changed the necessary information from mine to his (first name, phone number, etc.), paid the $5.00 in taxes, and left to go get Little C from daycare feeling like I did a good job getting the ticket secured without being too late for pick-up. Fast-forward to an hour later when I look at the itinerary that was emailed to me. Oops. Unless my husband has a gender change between now and when he flies, I had clearly made an error. I forgot to change the Mrs. to a Mr. in the reservation window. I’m pretty sure he would be the very last person in line for a sex change (hence why I sometimes refer to him as “The Man”), so I call up British Airways to get the error fixed. Naturally, I can’t get through because “all lines are busy”. Great.
I try off and on for the next hour or so and get the same message. Finally, I get past the “we can’t accept your call at this time” message and sit on hold listening to the lovely “hold music” for 5 minutes, 10 minutes, 15 minutes, and then by that point we are all starving, so we decide to get dinner with me still on hold. Here’s where the fun part comes in. When my husband is out of town for work, the kiddo and I often eat dinner with Grandma and Grandpa. They like to eat “practical” dinners (ie nothing “fancy”), so Grandpa decided he was in the mood for a buffet. Yes, you may now start laughing at me and/or unsubscribe from the blog immediately. They were fresh out of buffet coupons, so we had to make an emergency detour to my house as I had just received some in the mail that I saved for such a special occasion.
Naturally, this is exactly when the British Airways agent came on the line to help with my husband’s gender identity crisis. I got my mom to keep driving around the block (in case you were not aware, the car must remain in motion when there is a toddler in tow or chaos may ensue) while I talked to the BA agent as my kiddo sang the Mickey Mouse Clubhouse song. On top of my toddler’s own background singing, I certainly didn’t want the phone agent to hear “Hey Mom, the buffet coupons are in the “junk drawer” in the kitchen. Make sure you grab enough for all of us.” Clearly we would not be sophisticated enough to have a BA issued ticket if we ate at small town buffets, used coupons, and had a junk drawer in our kitchen.
We managed to keep our buffet/coupon secret from the BA agent, and successfully had our gender issue submitted for a fix. All was now right with the world. Oh the adventures in booking an airline ticket in a toddler’s world. It isn’t always pretty, but it is always interesting.
PS. She loved the buffet – and as you can see by looking at her face, she especially loved the self-serve ice cream. I lose a little self-respect every time I eat there, but that doesn’t stop me from diving into the basket of honey butter rolls. Don’t be jealous of our high-class jetsetter lifestyle. 😉