It’s official, today is March 3rd and we are now United. Naturally, after putting on Cars 2, and getting the toddler (who never sleeps past 7AM, even on weekends) in bed with me, I had to log-on and see what my new United account looked like. As you may have read yesterday, I advised that everyone take screen shots of both their United and Continental account, just in case. Thank goodness, because currently only my Continental miles are displaying, and my United balance has not yet found its way into my account. I have faith that within the next day or so that issue will be worked out, but I certainly feel better knowing I have an accurate record of what should be in the account.
From reading online, it seems that is a known issue for some accounts. My reservations all appear to be in my account, and all of my seat assignments seem to be correct upon first glance. However, according to official announcements, it seems that there are some problems with seat assignments for some accounts. I read online about a person who had a confirmed Business Class seat that is now displaying as Economy.
The reports from those flying the New United today seem to be mostly positive. United appears to have been well-staffed for today and were prepared with manual boarding processes for flights that occurred while the system was down for the conversion. I have to admit I am a bit jealous of Seth, The Wandering Aramean, when he tweeted that he got to be the last person to board a Continental flight!
As Gary from View From the Wing posted on Milepoint, we are still waiting to see what award booking rules are now in play. He bets the Continental rules, and I have to agree with that guess, but it will be interesting to find out for sure.
What do your accounts look like today? Is everything present and accounted for or have you noticed some issues with your mileage balance, status, or reservations?