Updated Details on US Airways Double Miles Promo

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Last night I sent US Airways a message on Twitter asking for clarification on a few things related to yesterday’s announcement regarding an awesome double miles promo.  Namely, the questions were three-fold:

  • Do flights on partner airlines that are booked via US Airways with a MasterCard count?
  • Do flights for others booked on the same reservation also get the double miles when the reservations are paid for with your MasterCard?  Or, does everyone need to book separately with their own card?
  • If you use a US Airways MasterCard to earn double elite qualifying miles does that mean you are also earning double redeemable miles, or do the elite qualifying miles count solely toward elite qualification?

Today I got a message back saying that the terms had been updated.  Here are the new terms:

Registration is required. You must purchase a ticket on usairways.com September 17 – October 31, 2012 for travel September 17 – December 31, 2012. Travel must be on US Airways or US Airways Express operated flights. Award travel and travel with our airline partners does not qualify. Use a valid MasterCard card to get double miles or use a valid US Airways Dividend Miles MasterCard card to get double Preferred-qualifying miles on flight activity. US Airways will award miles 6 – 8 weeks after travel has been completed. All Dividend Miles terms and conditions apply. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

So question #1 was answered with the bolded portion above (bolding mine).  I’m still not 100% clear on the second two questions.  I have sent in another inquiry to US Airways.  I think this is a great promo and I’m not trying to be difficult, but it is important to know exactly what will and won’t count on a promotion like this.  Hopefully all our questions will be answered soon.  Thanks to US Airways for getting the first question answered quickly!

Comments

  1. Thanks for doing this. I’m also wanting to know if I can book a flight for my wife using my US Air MC and expect that she’ll get double preferred qualifying miles.

  2. Extremely disappointing that they would change terms mid promotion. I booked a flight on United metal through US Airways yesterday because of this promotion. I’ve sent a note to US to honor the original terms. I will be very unhappy if I missed out on going through ultimate rewards and using my Sapphire Pref Card.

    • @Dale, you are welcome. Seems lots of us still have questions.
      @Heels05, that is disappointing. I guess I’m not as upset because I would have been surprised if it included non-US flights, but you are correct that it didn’t state that from the beginning. Hopefully they will honor it for you. Keep me posted!

  3. Thank you for trying to get some answers. I’m also a little confused about the “6-8 weeks after travel” issue. I’m trying to requalify for status, so will I receive that credit towards my 2013 status even if the miles don’t post until after 2012 ends? Arg. Clear as mud is right.

  4. I wrote to them
    You must book on Usairways.com was the new message I got.
    (NOT book via their phone line)
    That excluded canceling my FRA flight and rebooking with the credit I got from it. (I thought 250$ fee was ok for 10k PQMs with upgrade space still showing.)

    • It is based on the flight distance and I do now have confirmation that it is double eqm and double redeemable miles if you pay with US MC.

  5. Just got this back from US.

    “Thank you for contacting US Airways.

    We will honor your miles as stated on original promotion.

    We will post your Preferred Miles after these flights are taken.

    If they are not posted within 2 weeks of travel, please contact us to
    resolve.

    Please accept our sincere apology for the error on this promotion.”

    I’m not going to book more on UA metal but I’m glad they stepped up and will credit my miles. I had booked in 24 hours of the promo starting.

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