Hyatt Diamond Status, 110k Hyatt Points, and More Possible Via Game!

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Hyatt has a new game/giveaway out called “Chase the Possibilities”, and the prizes are pretty cool! The rules say it is a “closed promotion that is open to select Hyatt Gold Passport members in good standing”. I received an email for my account, but was also able to play with my husband’s account by going to this site and entering his number. The language is clear it is not open to everyone, so please don’t get too miffed if your account doesn’t work for some reason. Hopefully it is pretty widely targeted though!

hyattgame

To play the game you have to make decisions (like choose your own adventure books) and you will either retain or lose the three trunks with prize options in the process. There does seem to be some method to the madness, and I had the best success in keeping all three trunks when I made the selections of Paris, Honk Kong, Spa, Las Vegas, and Chicago, in that order.

Here are the potential prize options and the total number of that prize available:

One (1) Night at Any Hyatt Property (8)

5,000 points (16)

250 points (50,000)

100 points (115,000)

Suite upgrade (24)

Platinum Status through Feb 2015 (48)

Diamond Status through Feb 2015 (24)

10% off daily rate

15% off daily rate

I would love to win Diamond status through Feb 2015 as I am lagging on re-qualifying, but so far I have only come across prizes like 15% off and 250 points. Cool to think that someone will win such an awesome prize though! Tip: don’t actually pick a prize in the trunk if you want to try again – it seems to allow this.

I think this is a cool way to promote their Endless Possibilities bonus points promotion that I describe here. I like their creativity, and hope some of you win some pretty great prizes. Did you play? If so, what prize options did you receive?

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  1. Husband got to play, I did not and I have had an account longer than him! Daughter also did not get to play. We both had stays recently. Both have a Chase card. Not sure what criteria they used.

  2. I think this STINKS big time. Another targetted promotion / game / gift fiasco. Alienating certain customers is bad business. Hyatt can go to h3ll

  3. Just won Diamond Status!!! Pretty pumped because I now have elite levels with Marriott, Priority Club, Sheraton, and Club Carlson. Thanks for sharing the link!

  4. My sister, who has had hyatt number for 2 years got to play and has never stayed with them before. No credit card. So I agree it is in bad form to do this when spg lets everyone play.

  5. I am a diamond member with chase hyatt card and have stayed over 80nights so far for this year!! I have NEVER gotten any target promo at all.. which is bad business for a loyal customer! Who can i feedback this to?

  6. boooooo… I don’t like this… It is a game but I cannot play :(( the wording would suggest I cannot play because I am not a select “Hyatt Gold Passport member in good standing.” Sorry, Hyatt, what did I do wrong I can’t play in the game. Last time I checked I was a Diamond. This reminds me of one of those commercials of “Ally Bank” http://www.youtube.com/watch?v=f4TVRPvFGt0… it’s not fair and doesn’t make sense.

    “THIS IS A CLOSED PROMOTION. OPEN BY INVITATION ONLY TO SELECT HYATT GOLD PASSPORT MEMBERS IN GOOD STANDING. NOT OPEN TO THE GENERAL PUBLIC.”

  7. Stay on on points, no chase card with them but got to play.

    Lost one trunk. And pick the enter for 5 nights over the 10% discount

    Love to get the diamond status tho

  8. It let me play but it froze on the last screen before I could see the trunks. I tried again in another browser and it said I already earned a reward, except I can’t find out how to see what reward I may have earned.

  9. The key is not to select a prize after you open the trunk(s). You can then replay the game as many times as you wish. I believe that the prize for each person is predetermined but you should play through going to London AND Paris as each city leads to different prizes it seems.

    I was offered prize entry, 15% off, 250 points, 100 points and platinum status.

  10. I followed your exact order and go to Chicago… When I went to the room this is what it said: “We hope you enjoyed playing The Chase again. Since you’ve already earned a reward and registered for the New Possibilities promotion, book your next stay and be on your way to earning thousands of bonus points.”

    Awwww. I didnt earn any rewards yet!

  11. Same situation as Leo and Joe – a little confused as to what I am supposed to get and I don’t see anything added to my account, nor a different status level.

  12. I was able get all 3 trunks, then i clicked on the go to room link, i got a message saying I’ve already earned the reward. I don’t get to open my trunks. Confused, what am I doing wrong?

  13. Same experience/result as Leo and Ryan. Agree it was pretty good marketing/advertising though. To get someone to spend even 5 minutes reading everything required is pretty impressive in today’s fast-paced world.

  14. Are the discount codes tied to each account, or are they technically allowed for public use? I got the 15% one, and my boyfriend got the 10% one… They definitely aren’t one-time use codes, but it’s unclear if they are tied to accounts. If someone can confirm that they are OK to use by everyone, then maybe some people can get the extra 100 GP points instead of “redeeming” their reward for the code. Just a thought 🙂

  15. Second day playing..won nothing yesterday except for being entered in contest. Today I played again but it is telling me I already won my reward and am entered. So now I think my “award” was that I got entered in the contest. I guess that means there is no other chances to play and win???

  16. Ok according to the terms and conditions since I won an entry into the sweepstakes I am done. That is my reward so no need to play anymore. My sister won a 10% discount. That is the end of the play. Guess I should have skipped open the trunk I had and tried to get all 3!!!

  17. my last screen reads…
    “We hope you enjoyed playing The Chase again. Since you’ve already earned a reward and registered for the New Possibilities promotion, book your next stay and be on your way to earning thousands of bonus points.”

    What reward did I win? How do I find out?

  18. It appears like people who are not targeted will still get to “play” and read all their brochure for five minutes and click all those bubbles and will be “rewarded” with a message that “you got the reward, which was your chance of reading our brochure”

  19. I too played the game but never received an opportunity to pick a trunk/prize. I also got the message: “We hope you enjoyed playing The Chase again. Since you’ve already earned a reward and registered for the New Possibilities promotion, book your next stay and be on your way to earning thousands of bonus points.” So ??????

    • You got me? One would think it would tell you upfront if you can’t play…and I think it did tell some people that. Not sure what the glitch is on the back-end. Hopefully Hyatt will get it ironed out quickly though since that is pretty annoying for sure. To the person who won Hyatt Diamond, if you seriously won, congrats! Gotta say I’m a little jealous – that’s awesome!

  20. Same issue here with both my account and my moms Hyatt account.

    “We hope you enjoyed playing The Chase again. Since you’ve already earned a reward and registered for the New Possibilities promotion, book your next stay and be on your way to earning thousands of bonus points.”

    What gives?

  21. Thanks for the link! I got diamond status! That’s pretty amazing as I had zero points and zero hyatt stays ever! I just had a Hyatt Gold Passport account in case I booked something eventually.

    I think this means I’ll be staying at lots of Hyatts until 2015!!

  22. I got the same result as others. Got all the way to the end in Chicago and got to my room but then I got a message saying that I already earned a reward so nothing for me.

  23. I went ahead and tried my daughter’s account. Last night it said she was not eligible to play. Today it her play to the end then got the “already won an award”. Which she did not. So today it seems like they are letting anyone play but not giving them rewards.

  24. Same as above. Last night I wasn’t eligible. Tried again and when I got to the end it said I already got my award (which I didn’t).

  25. Thanks! I played the game. Tried Paris-Hong Kong, Spa, Las Vegas, Chicago. Ended up with 3 trunks. I won 250 points. (other options were 10 or 15% off). Not a huge haul, but free!

  26. Played multiple times (using the path you mentioned above) until I got the Platinum status. DO NOT choose a trunk until you have what you are looking for.

  27. It looks like they’ve updated the website. I put in my number and got this message: We’re sorry, but the Hyatt Gold Passport number entered is not eligible to participate in The Chase.

  28. The game seems to be very glichy. Last night my husband received the email and I tried to play but would not let me select boxes and same from my account. Today I tried again from my husband account. He got 3 trunks and to select from 10%, 15% and Platinum until 2015. I selected Platinum seeing that the odds of getting that were only 48. I sure he will re qualify in 2014 but good to know he already has it. Sure wish it was Diamond. Tried playing from my account today and it gave me an error telling me now I was not eligible to even play. They must have made a change.

  29. As long as Hyatt continues to target bloggers and certain sectors of their memberships for these targetted promos they aren’t going to be seeing many of my dollars. We have had over 180 nights in hotels this year and Hyatt has only gotten1 night from us. If they don’t think we are worthy of an opportunity to win a piddly 250 points they are certainly not worthy of receiving our money.

  30. Thanks to Steven (post # 17) for posting the fee-waived offer for the Hyatt Visa. Sent a screenshot to Chase and they have agreed to match. Awesome!

  31. Leo says:
    September 18, 2013 at 9:20 pm

    I followed your exact order and go to Chicago… When I went to the room this is what it said: “We hope you enjoyed playing The Chase again. Since you’ve already earned a reward and registered for the New Possibilities promotion, book your next stay and be on your way to earning thousands of bonus points.”

    Awwww. I didnt earn any rewards yet!
    – See more at: http://mommypoints.boardingarea.com/2013/09/18/hyatt-diamond-status-110k-hyatt-points-and-more-possible-via-game/#comments
    —————
    I got the same message. WTH?

  32. to the winners of the diamond status, would love to have seen a sceenshot of your “award”….not that i doubt you got it, though…of course i wouldn’t…since most people haven’t even been able to get the thing to work…

  33. Site seems to be working fine now. I had no issues this morning, whereas a few days ago I was getting the same error as everyone else. (I did receive an email to play).

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