Peek at the Family Room in the Amex Centurion Lounge

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I think airline lounges can be fantastic additions to the overall travel experience, especially during some longer airport connections or in the event of delays. The downside of domestic airline lounges is that they aren’t that spectacular in most cases, and these days you are doing well to get some complimentary cheese, crackers, and a Bud Light. However, that really isn’t why I like airline lounges. I like them the most when they offer a family room with a safe and secure place for little kids to play. This was even more true when my daughter was a young and curious toddler that was into EVERYTHING and had behavior that wasn’t always predictable.

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Killing time at the Terminal E United Club at IAH

Family rooms offered a door that closed and an escape from other travelers that might give an upset or overly curious kiddo (or their parents) the “stink eye”…or worse. Only a handful of traditional airline lounges in the US offer a family room, but we actively seek out the few that do including a few United Clubs and a few AAdmirals Clubs. I hate that the new and/or redone United Clubs aren’t adding family rooms, as I think it is a much better use of space than a conference room for everyone involved – including non-family travelers who may not want to be around as many kids and babies in the main area of the lounge.

Because of my love of family rooms, I was particularly excited about the change to allow American Express Platinum cardholders free access to the Amex Centurion Lounge at McCarran Airport in Las Vegas, and the soon-to-open Centurion Lounge at DFW. Below is a photo of the family room at the lounge in McCarran, and I have been able to confirm that the new lounge at DFW will also have a family/kid’s room. I have been told that the family room “…is stocked with an HTDV, Blu Ray with kid-friendly DVDs, and a Xbox with kid-friendly games and toys. We also aim to offer a variety of DVDs, games and toys for kids across a range of different ages.”

American Express Centurion Lounge Interiors Las Vegas for Big Red RoosterIn the event that you and your partner (or other trusted adult) are both traveling with the kids and want to take turns having a few moments to yourself, the Centurion Lounge at DFW, that will open Tuesday October 15th will also offer complimentary 15 minute spa services.  The services are designed for males or females, and you remain fully clothed during the services. Here is the menu (sign me up for a 15 minute massage!):

FRESH IN FIFTEEN

Enjoy heated neck pillows and an assortment of herbal teas as you get flight-ready with these 15 minute spa therapies compliments of exhale.

BODY

Flow Massage

Fight jet lag and fatigue with exhale’s signature Flow Massage. Using slow, sinking pressure to get precisely into the muscles that need it the most, this massage will leave you tension-free plus boost your immune system. Perfect before you’re airborne!

Deep Tissue Massage

Designed to relieve pain and soreness from the body, this customized therapy is ideal for everyday tightness and aches caused from sitting at a computer or lugging luggage.

Fusion Massage

This rhythmic massage is the ultimate in relaxation as it soothes and restores tired muscles, relieves tension and quiets the mind. Ideal for a moment of Zen before you board.

FACE

Get Glowing

Enjoy a deep cleanse followed by an exfoliating mask to clean and detoxify the skin. Finish with a refreshing application of moisturizer to hydrate and balance, leaving your skin smooth and refreshed.

Soothe + Treat

Battling breakouts? We’ll clear you for takeoff! A deep cleanse is followed by a clarifying mask to calm, even, and correct your skin. We finish with an anti-acne spot treatment and light moisturizer.

Red-Eye Ready

We begin with a thorough cleansing of the face, then deeply hydrating the skin with a restorative mask. An overnight cream is generously applied leaving you hydrated, protected and ready for some shut-eye.

HANDS

Manicure

We soak and soften the cuticles then gently buff and shape the nails. Organic nail polish color is applied leaving your nails neat, tidy and polished.

MANicure

A good handshake begins with well-maintained hands. We cleanse, soak and soften the cuticles then trim and buff the nails into handshake-ready shape. Buffing is optional.

If you have little kids, imagine how nice it would be in the middle of a connection or delay to be able to get a 15 minute massage while the other parent plays with the kiddos in a room designed specifically for them. On top of that you get higher end food and drinks also provided complimentary in the lounge. That sounds like a much better experience than chasing them around the (likely full) gate area and paying $10 just to buy a juice and a pretzel in the airport food court.

If you have an Amex Centurion or Platinum card you will be able to access both of these Centurion lounges for free, and any American Express cardholder can purchase a one-day pass for $50. Children 18 and under get in with an adult for no additional charge. There are additional Centurion Lounges in the plans, though additional locations have not yet been announced. I hope that they continue to include family rooms as part of the plan, and I look forward to trying the new lounge at DFW and sharing all the details of that experience in the very near future!

Do you utilize family rooms in airport lounges? Do you have plans to visit the Centurion Lounges at McCarran or the soon-to-open lounge at DFW?

Comments

  1. I have an ignorant question as I just don’t know how lounge access works. I have seen offers of two passes per year for lounge access so that would get my husband and myself in but do our children need passes too?

    Thanks.

  2. As a father of a 2yo and 6mo old, I can fully concur that business travelers would much rather have us in a kid room, than a completely unused board room. Heading to Vegas next week with the fam, but unfortunately I will only have access to the Alaska Boardroom
    Affiliate and not the Centurion which sounds great!

  3. We use the family room in the AAdmirals Club in JFK. IMO it is pretty crappy due to being extremely small and not offering much besides a few computers, a small table and a tv. Lucas much prefers to run around and look out the windows at the action going on outside.

    On the way home from Milwaukee we found the kids play room (open to the pubic) to be much better than what we are used to at the AAdmirals Club. The room was spacious and had a decent amount of toys, keeping Lucas busy for around 40 minutes!

  4. Michelle, it depends. Some will let kids in without a pass with an adult. Which lounges/passes are you specifically interested in?
    Nathan, I totally agree that family rooms are a win for everyone! Have a good trip to Vegas!
    Michael, I love when airports have kid’s play areas! Those are awesome, but seem to never be at the airports I need them at.

  5. I’m super excited to be flying DFW – SFO on Tuesday. Will get to the airport earlier to spend some time in the Centurion lounge!

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