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- best room available
- club access if a club exists
- four suite upgrades annually on paid stays
- welcome point bonus or food and beverage amenity
- nightly room refresh
- confirmed bed type at check-in
- 4 p.m. late check out request
- 30% point bonus
Excluded Diamond benefits:
- 48-hour room guarantee
- Expedited check-in at a dedicated area for elite members
I’m excited about being able to use points at these new resorts, but do wish that they would adjust the current extra person points charge over double occupancy (12.5k at Zilara and 10k at Ziva). I don’t think this is as big of a deal at the adults-only Zilara, but for a family of four at the family-friendly Ziva resort this doubles the price per night from 20,000 to 40,000 points for two adults and two children. Children under 3 are free, but any child 3 and up prices the same as an adult. Children do impact the cash rate, but two children do not double the cash rate the way they do the points price. If you are traveling to the Los Cabos property with two children, it is the same price to simply book two award rooms as to put four people in one room, so keep that in mind when making your plans.
Let me know if y’all have any other outstanding questions about these resorts and I will do my best to get you an answer from Hyatt!