Please note this site has financial relationships with American Express and this post may contain affiliate links. Read my Advertiser Disclosure policy here to learn more about my partners.
Almost every time I post about a mileage bonus from the AAdvantage e-Shopping portal there will be a comment (or dozen) about how they don’t pay out bonuses, so don’t waste your time. There is no arguing that sometimes you do have to follow-up to get your bonus points, but sending an email to get 2,000 – 3,000 bonus points when they don’t automatically post ranks in the category of “mildly annoying” for me, but certainly not in the category of “don’t waste your time”. That said, it can be hard to remember to even ask for the missing bonus miles unless you keep much better records than I do.
However, this week I got something from the AA shopping portal that I have never received before, and I view it as a pretty nice improvement. I got an email that said:
Thank you for shopping with AAdvantage eShopping during the Go Over And Above Holiday Bonus. The promotional period has now ended and our records indicate that your recent purchases may qualify you for bonus miles!*
The email went on to say expect to wait 8-10 weeks for the miles and outlined the terms and conditions of the offer. You can see the screen shot of the email below for full details.
This email encourages me on two levels. First, perhaps the 2,500 bonus miles will actually post correctly since I’m clearly on some list for participating in the promo. Second, it at least serves as a reminder to be on the lookout for the miles in case they don’t show up within 8-10 weeks from when the promo ended.
The 2,000 miles I was due from participating in a similar promotion in September didn’t post on their own, but a simple online complaint that they were still missing resulted in their manual posting within a couple of days. Here is a post on how to follow-up on missing shopping portal miles. It is mildly annoying to have to chase the miles for sure, but worth it for 2,000 bonus miles that were earned so easily via a $35 purchase in the portal. My toes are crossed that this next bonus posts without my lifting a finger.
Also remember that there is currently a promotion that will award up to 3,000 bonus AA miles for purchases made via the AAdvantage portal totaling $250 or more through 12/22/13. For those who don’t have that much holiday shopping left to do, you can also get 1,000 bonus miles for cumulative purchases totaling $75.
Did you get a similar email recently from the AAdvantage portal about the last bonus?