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During Star MegaDo 5, I left the official host hotel (Ritz Carlton Toronto) after one night, and tried out the Hyatt Regency Toronto for a brief one-night stay. It was less expensive than the host hotel, and I needed a Hyatt stay credit to help me re-qualify for Diamond status, so I tried it out even though everyone I mentioned my plans to warned me that it isn’t the greatest Hyatt. I picked this Hyatt over the Park Hyatt Toronto even though they were similar prices when I booked purely because the location was better for my needs. The location is indeed great and very walkable to many downtown Toronto destinations, but as it stands location is probably the highlight of this hotel.
The Hyatt Regency Toronto has 394 rooms, including 32 suites. It was converted from a Holiday Inn in 2009. It is actually a really good Hyatt Gold Passport redemption option from a point valuation perspective as a Category 2 hotel that costs just 8,000 points per night. You will regularly be getting well over 2 cents per point when redeeming at this property.
I checked in relatively late in the day for my one night stay, but found out at check-in that as a Diamond I was upgraded to a suite (which is relatively unusual for me in my travels with Hyatt), and I immediately felt a little bad I wasn’t hosting a MegaDo after-party, since there was plenty of room in the living room to do so!
The suite actually felt a bit empty and lonely with just me in it, but it was still very nice of the hotel to upgrade me. Since I was there on such a short stay, I pretty much just used the bedroom and slept as much as possible.
The bed was comfortable and the TV worked fine for the 30 minutes that I had it on. There were some issues I had with sleeping, but I’ll get to that in a minute.
The bathroom was one area that really just struck me as funky looking and in need of a renovation. It wasn’t terrible by any stretch, but the red, white, and black theme just was not one I am accustomed to in Hyatt hotels. In fact, it kind of summed up the whole hotel for me – almost nice, but sort of odd…sometimes in an intangible way.
The biggest problem I had with the hotel was a high pitched noise that happened frequently, but intermittently, all throughout the night. It was loud enough to wake me up from time to time, and it was just the right pitch to make me go a little bit nuts. I was able to record the noise right before I left in the morning (mostly to prove I wasn’t crazy). The video was taken from the living area of the suite, but it sounded essentially the same in the sleeping portion.
I’d love to hear if I’m truly crazy, or if that would likely bother you as well.
To end with a positive, they did offer Diamond breakfast either in the restaurant or via room service, but it did not start until after I had to leave for an early flight, so I didn’t get a chance to try it out on this visit. At just 8,000 points per night, this is the perfect hotel from a location perspective to use some Hyatt Gold Passport Points, or Ultimate Reward points transferred in from cards like the Chase Sapphire Preferred® Card or Ink Plus Business Card. I think it will be great when this hotel does a renovation, but in the meantime it is a nice points value, and I would stay here again for a short stay as long as I had a room minus the weird high-pitched noise!
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