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Last week I wrote about the targeted fall bonus offers that came out from Hyatt Gold Passport. At the time I said “I sure hope this isn’t the real fall Hyatt promo” since so many people were left out, my family included. Now a few days later, I think that was the “real” fall Hyatt promo, and while I assume that targeted offers can make good business sense, it is a disappointment that there wasn’t at least some global offer available to everyone.
I know my own husband, a business traveler, just (re)earned his Hyatt Diamond status a week ago but now will devote the majority of his stays this year to Starwood to try and see if he can hit Platinum again with them. He was left out of the Hyatt fall bonus, so might as well try his hand with racking up SPG stays since $150 Hyatt Place stays don’t exactly earn Hyatt points at a record pace without some sort of promotion attached.
A Hyatt offer with some bonus points dangled at the end of the carrot might have been enough to make it not worth the effort to try for another type of status since we know he may not have enough trips left this year to get to Platinum with SPG anyway.
However, yesterday morning I noticed a comment on Flyertalk from someone who had not been targeted for the offer, but reached out to their Hyatt Diamond Concierge anyway to see if they could be included. As a Hyatt Diamond I was recently assigned a Diamond Concierge myself, so reached out to them and asked if there was any way to be included in the fall promotion. Pretty quickly I received a response from my rep that expressed disappointment I wasn’t included initially, and information that I had now been registered for the offer that awards up to 50,000 bonus points after 20 eligible nights.
I checked back on Flyertalk today and it seems people are having mixed luck with getting included simply by asking, but there are still more yeses than nos, so I think it can’t hurt to try and ask if you can be included.
The promo I got accepted into isn’t some overly lucrative promotion, but it is one that can at least make it more likely to choose Hyatt over another similar option to get to the bonus point threshold. I know hotel occupancy rates are up, but I am confused as to why Hyatt wouldn’t have at least something out there for people to work toward. These sort of promotions make being loyal to a program a little more fun even when the payouts aren’t super lucrative.
Hyatt, I love you. I’m glad some folks are getting included simply by asking. But come on, cut the Average Joe Traveler a break and let him or her earn a few thousand extra points for spending several of their nights away from their families and in Hyatt Hotels. It makes them just a bit happier and a bit more likely to choose Hyatt – at least I know that is the case in my household.
Were you included in the promo after politely asking?