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I recently used some Chase Ultimate Reward points to book flights at a value of 1.5 cents per point thanks to having a Sapphire Reserve. I normally transfer my Ultimate Reward points to partners such as Hyatt, United, Singapore, British Airways, etc. and use them to book awards via respective travel partner award charts. However, in this case it was fewer points to book our flights using points at 1.5 cents each than to book a 25,000 mile United saver award, and frankly I just didn’t feel like paying cash this time around.
In this process I learned a few things, including that the Chase Travel site treats Basic Economy fares differently depending on the carrier.
I was shopping specifically for a United flight and wanted to be sure to avoid a Basic Economy fare since I wanted to earn elite qualifying miles, have advance seat selections, be able to move into E+ seats, etc. I was afraid that the Chase Travel Site was only going to display the Basic Economy fares and force me to call in and try to get them to book a different fare class over the phone.
Thankfully, and surprisingly, the Chase site didn’t display United Basic Economy fares at all, at least not on the dozens of routes I checked. Instead, they booked into the lowest regular economy fares, which for most people is a far better choice unless you are 100% okay with the very strict basic economy rules such as no seat assignments, no full size carry-ons, no elite qualifying mileage earning, poorer re-accommodation options in the event of delays and cancellations, etc.
Note that this is different than when the fares first launched and the United Basic Economy fares were available via the Chase Travel site as shown in this screen shot from a couple months ago.
However, this lack of displaying United’s Basic Economy fares does not carry over to American and Delta operated flights. While the Delta and American versions of Basic Economy fares are not as pervasive (yet) as United’s, they do display as the default option in the Chase Travel site when the restrictive fares are available on that particular flight.
You will know when this happens as a warning pops up displaying the Basic Economy fare rules for that carrier.
I strongly dislike Basic Economy fares, but since they do exist, my first choice would be that you could easily select whether you wanted regular economy or basic economy fares within the Chase Travel site. However, if you are going to only have one online option, I’d vastly prefer it to default to a regular economy ticket rather than a basic economy ticket, so I like how they are handling the United Basic Economy fares. If I wanted to fly without bags, seat assignments, elite qualifying miles, rebooking on other airlines during IRROPS, and more….I’d just book Spirit since they are almost always cheaper than the basic economy fares from the major carriers anyway.
Editorial Note: The opinions expressed here are mine and not provided, reviewed, by any bank, card issuer, or other company unless otherwise stated.