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This morning I noticed an email from Hyatt that announced their award chart changes for 2013. This happens every year, so it isn’t a shock that there are some adjustments. As expected, the Hyatt 48 Lex in NYC is going from a Category 4 to a Category 5 hotel. You can bet I will be locking in a reservation or two at the old points rate before the 2/7 deadline. Ten hotels are moving to a lower category and seven hotels moving to a higher category, so the news isn’t all bad.
Through February 6, 2013, Hyatt Gold Passport will honor all award bookings following the current Award Chart. Existing reservations for stays after February 6, 2013, will receive a refund for the point difference if the hotel moved to a lower category.
Hotels dropping to a lower category:
Hyatt Place Chantilly/Dulles Airport-South 2 to a 1
Hyatt Place Tulsa/Southern Hills 2 to a 1
Hyatt Place Sterling/Dulles Airport-North 2 to a 1
Hyatt Regency Albuquerque 2 to a 1
Hyatt Regency Greenville 2 to a 1
HYATT house Chicago/Naperville/Warrenville 3 to a 2
Hyatt Place Las Vegas 3 to a 2
Hyatt Regency Oubaai Golf Resort and Spa 4 to a 3
Park Hyatt Aviara Resort 6 to a 5
Park Hyatt Toronto 5 to a 4
Hotels increasing to a higher category:
HYATT house San Ramon 1 to a 2
Hyatt Place Louisville-East 1 to a 2
Hyatt Place Pittsburgh-North Shore 1 to a 3
Hyatt Regency Incheon 2 to a 3
Hyatt Santa Barbara 3 to a 4
Hyatt 48 Lex 4 to a 5
Grand Hyatt Tokyo 5 to a 6
Here are some answers to frequently asked questions:
What are the current point redemption values for each free night award category?
Category 1 = 5,000 Hyatt Gold Passport points
Category 2 = 8,000 Hyatt Gold Passport points
Category 3 = 12,000 Hyatt Gold Passport points
Category 4 = 15,000 Hyatt Gold Passport points
Category 5 = 18,000 Hyatt Gold Passport points
Category 6 = 22,000 Hyatt Gold Passport points
For free night award redemption reservations made before January 3, 2013, which award chart will be effective?
All free night award redemptions booked before February 7, 2013 will follow the current Award Chart. For example, if you book an award night prior to February 7, 2013 for a stay that occurs on February 7, 2013 or after, the current Award Chart will apply. Any free night award redemptions booked on February 7, 2013 or after will follow the new Award Chart.
How will award nights booked prior to February 7, 2013 be impacted if the hotel I am staying at now requires more or fewer points?
Redemptions for Hotels Moving to a Higher Category
Any award night booked at a property prior to February 7, 2013 that is shifting to a higher category on February 7, 2013 and requires more points will not be affected. Reservations will remain in place at the original point level. For example, an award night booked at a Category 1 hotel for 5,000 points before February 7, 2013 that is moving to a Category 2 hotel for 8,000 points on February 7, 2013, will remain at 5,000 points.
Redemptions for Hotels Moving to a Lower Category
A member who books an award night at a property prior to February 7, 2013 that is shifting to a lower category on February 7, 2013 and requires fewer points will receive an adjustment. Hyatt Gold Passport Customer Service will proactively deposit the point difference into a member’s account. For example, a member with an award night booked before February 7, 2013 for a Category 2 hotel for 8,000 points that is moving to a Category 1 hotel for 5,000 points on February 7, 2013, will receive 3,000 points returned to his/her account. Points will be deposited into a member’s account after February 7, 2013.
After February 7, 2013, how will Hyatt handle modifications to existing reservations?
Any award night reservations booked before February 7, 2013, for dates after February 7, 2013, can be modified through March 15, 2013 – following the terms of the current Award Chart. Any modifications made to these reservations after March 15, 2013 will follow the terms of the new Award Chart, effective February 7, 2013.
I am very glad that the award chart itself didn’t change, and that we didn’t see more popular hotels increasing in points price. I am very sad to see 48 Lex go from a Cat 4 to a Cat 5 as it means that those with the Hyatt Credit Card can’t use their annual free night there, but it makes sense given the average daily rate for that Manhattan hotel.
What do you think of the changes? Any surprises? Any disappointments?