JetBlue Introduces a Way for Families to Pool Points!

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JetBlue has had a fair number of announcements recently, some of which will have little to no impact on most traveling families (fancy new seats on trans-con flights and new on-board food options).  However, today’s announcement is quite a different story as it is very relevant to traveling families.  They are now allow families to pool their JetBlue TrueBlue points together!  This is pretty big news for those who wish that the occasional miles their kids earn on trips could be put to good use.  Now they can all be pooled into one account so you can have a bigger stash in one place when it comes time to redeem.

JetBlue Family Pool

Here are the details from the JetBlue site:

  • Families can consist of up to 2 adults and 5 children. At a minimum, there must be 2 individuals in a Family Pooling account.
  • The Head of Household will manage all of the points in their Family Pooling account. (Though all articipants can view and monitor the Family Pooling account activity under the “My Family” tab, located on their TrueBlue account homepage, but only the Head of Household can manage the Family Pooling account.)
  • Any adult can start a Family Pooling account and be the Head of Household. You just have to be a TrueBlue member to get started.
  • An adult is anyone over the age of 21. A child is anyone under 21.
  • Upon accepting an invitation to begin pooling, each family member will select how many points to contribute upfront (with zero transfer fees) and the percentage of points they want to contribute on an ongoing basis per transaction.
  • Changes in contributions can be made once a year starting on the date the family account was formed.
  • Members are not permitted to join multiple different Family Pooling accounts.

Other things you may want to know:

In addition to those official points from the JetBlue website, here are a few other tidbits that make this even more attractive.

  • JetBlue points don’t expire, so you aren’t going to lose them even if you don’t have any activity for an extended period of time.
  • It seems you can redeem pooled points for anyone, not just those designated in the family.  This is the detail that makes the British Airways Household Accounts useless for my family since we like to redeem for friends and extended family members in addition to those who are in our designated “household”.  I have read through the terms and haven’t yet found where it expressly states you can redeem for non-family pool members, but I also haven’t seen anywhere where it says you can only redeem for family pool members.  The Wandering Aramean usually has a pretty good line on JetBlue info, and he is also stating you can redeem for anyone.
  • You don’t have to pool all of your points.  If for some reason you only want to put a portion of your points in the family pool while retaining some for your own use, that is a possibility.  Admittedly I’m not 100% sure why you would want to do that unless you don’t trust the person who is managing the account (and that’s likely a bigger issue), but it is still good to have options I suppose.
  • The adults in the plan don’t have to live in the same household.  For example, you could choose to have a parent and a grandparent as the adults in the plan.  You are capped at two adults, so you can’t add all your extended family members, but at least you aren’t restricted to a stringent definition of “family”.
  • Remember that JetBlue is also a transfer partner of American Express Membership Rewards, so you now have multiple ways to get to the necessary number of points for an award trip (transfer rate is 250 Membership Reward points = 200 JetBlue TrueBlue points).

Imagine how cool it would be if airlines like United and American started to allow pooling of miles earned within a family!  I don’t often get a change to fly JetBlue, but I’d love to hear the thoughts from those families who are more directly impacted by this new feature!

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  1. I explicitly asked the question about redemptions from Dave Canty, the guy who runs the program. He answered that there are no restrictions on the redemption side.

    When the boss says that’s the policy I think it is a pretty reasonable assumption that he’s correct. 🙂

    • Seth, I had little doubt you had some good info on that – just hadn’t found yet where it was written. Much better policy than BA. 😉

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