Hyatt All-Inclusive Rates Officially Confirmed

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Update: Gold Passport Concierge on Flyertalk has confirmed that children 0-2 will not count as an extra person for award redemptions at the Hyatt Ziva Los Cabos.  So, a family of two adults and one infant would cost 20,000 the regular points per night.  However, children 3-12 increase the rate as they are counted as an extra person at the full adult rate of 10,000 points per night.  I am glad they aren’t charging points for children in the 0-2 range, but personally feel they should charge fewer points for children in general as they don’t drink alcohol, won’t eat as much, and can’t participate in all the events.  At the very least, perhaps 5k additional points for children 3-16 or similar, but that isn’t the direction they have currently selected.

They also have stated that they have updated their policy on the Diamond food and beverage amenity at all-inclusives, and that there will be a “Choice of a Food and Beverage amenity or 1,000 bonus points.”  This is the same as most Hyatt hotels, and I would assume the decision to go for points would be an easy one as food and beverages are already included at an all-inclusive resort. 

Yesterday I posted the Hyatt Gold Passport redemption rates for the new all-inclusive Hyatt Ziva and Hyatt Zilara resorts, but some of the details remained a bit in-flux yesterday.  Or rather, the details I was being told changed a bit throughout the day.  However, Hyatt has now published the redemption rates on, so I’ll take that as pretty official.  Most of the details line up with what we were told yesterday.

Discover two more ways to enjoy your Hyatt Gold Passport® membership with our new all inclusive resorts – Hyatt Ziva™ and the adults only1 Hyatt Zilara™.

Now open, Hyatt Ziva Los Cabos offers guests of all ages an environment of fun and discovery, while Hyatt Zilara Cancún (open November 15, 2013) gives adults the opportunity to live in the moment at every turn. Create unforgettable experiences where everything is possible because everything you need for a restful stay is included from luxury accommodations and authentic dining options to world-class entertainment and locally inspired activities.

As a Hyatt Gold Passport member, you’ll enjoy the benefits of membership when staying at these new all inclusive resorts. Plus, Platinum and Diamond members will enjoy most of the rewardsthat come with elite status.

So plan your next getaway now. You can even redeem your points for Free Night Awards at Hyatt Ziva Los Cabos now and Hyatt Zilara Cancun (starting November 15, 2013).

Hyatt All-Inclusive Rates Mommy Points

Hyatt Zilara Cancún: Standard rooms 25k (for single or double occupancy), Suite night 40k, additional persons 12.5k points per night

Hyatt Ziva Los Cabos: Standard rooms 20k (for single or double occupancy), Suite night 32k, additional persons 10k points per night

I have an email into Hyatt to see if there is any age cut-off for being charged the additional points per night.  For example, would an infant traveling with their parents to the Hyatt Ziva Los Cabos incur an additional 10k points per night charge?  There is nothing on the award chart to indicate an age differential, but on another page it states the following:

Hyatt Gold Passport award redemption is available for Hyatt Ziva Los Cabos by calling 866-567-7830 from within the US and Canada. To view our list of contact numbers available in other countries please click here.

Children 0 to 2 years stay at no additional charge.
Children 3 to 12 years pricing changes based on seasonal fluctuations.
Guests 13 years and older are considered Adults and charged accordingly.

I don’t know how that translates to points reservations, but it would make sense to me if there wasn’t an additional charge for children 0-2 on points if there isn’t an additional charge on cash, but I don’t yet have that confirmed. 

I’ll keep you posted as I learn more, and can’t wait to hear from someone who actually stays at the resorts!

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  1. Thanks very much for this. I’m wondering what’s considered a “standard room” and what’s considered a “suite.” At Ziva they refer to all the rooms as suites of one kind or another. Nice to know what the extra 12,000 points gets you.

  2. Not as exciting as I thought yesterday. An extra 20,000 points for my two kids makes it significantly less appealing, unless their is some sort of reduction for their age (4 and 6). I think I’ll stick with Hawaii and paying for food separately.

  3. I find the extra person charges surprising. You would think there would be some benefit to not taking up an extra room, but they price the extra person charges at half the room + board price. So if you have 2 kids that would be charged, why not take an extra room since it is free? Doesn’t seem to encourage the right booking behavior to me unless they operate so far below capacity that they’re not concerned with keeping rooms open for paying guests.

  4. Fly into SJD – The Ziva is one of the closer resorts to the airport – about a third of the way from the airport to Cabo San Lucas.

  5. @Eddy – 20,000 points books into a standard room category, 32,000 into premium room category – main differences are full ocean view, upgraded in-room booze, and lounge access.

  6. Yes, the opening of these two resorts is news worth reporting. And clearly there is much interest in how many points it’s going to cost to stay at them.

    But day after day of gratuitous Hyatt hyperbole: “gives adults the opportunity to live in the moment at every turn” hardly seems necessary unless Hyatt is paying you $ per repeated word. Which I assume they are not?

    But adding up all of the Andaz Maui posts, followed by all of these Hyatt resort posts filled with Hyatt advertising verbiage, “top-notch entertainment”, has me wondering.

    Presumably, the extra per person charge is because of the included food and drinks. But really, if you bring a 4 year old along, are they going to consume as much food, not to mention alcohol, as you are? Even the notoriously money gouging Atlantis has a “kids eat free” program.

    Not to mention that the basic pricing here is totally absurd. A couple staying at Zilara are being charged more points than if they stayed at the Park Hyatt Vendome, which often runs over $1,000 a night.

    You can get a very nice Ocean View room at the Marriott Cancun CasaMagna, with a really excellent all you can eat breakfast included, for a fall rate of $150. How in the world are you going to get an extra $1,000 per day of value out of the included “gourmet buffets, top-notch entertainment, and non-premium drinks”?

    Even the Ritz-Carlton currently has a breakfast included package rate of $300 a night, including a $100 per day resort credit. So room, breakfast, and two ala carte dinners at their very fancy Fantino restaurant {TA reviews are 48 excellent and 4 Very Good out of 56 total} are going to run you $400 per couple. Which I think is what you guessed Zilara is going to cost. “Non-premium drinks” would be extra, of course. But then you aren’t queuing up for a “gourmet” dinner buffet either.

    By the way, am I the only one who thinks “gourmet buffet” is an oxymoron? Or that 25K Hyatt points a night should get you better than “non-premium” drinks?

  7. Thanks to everyone for weighing in! I’m also not at all happy about the extra person charge treated children (even infants) the same as another adult. Robert, the part in italics and indented was a quote from the Hyatt website. I thought that was clear, but sorry if it wasn’t. They certainly aren’t paying me for this, in fact I’m having a hard time even getting clarity on some issues.

    I’m very excited about the prospect of using Hyatt/UR points for all-inclusive family friendly vacations, but much less so if even children are charged as adults on award stays when they aren’t on paid stays. I think that policy needs some tweaking, but I’m pretty sure they aren’t looking for my input on that. 😉

  8. Revenue rate is under $300 right now. 20000 points are worth $400. So I wouldn’t use points. Especially with current promotion you can earn on average 2500 extra points per night if you can complete 20 nights by 11/30. Does anyone know if diamond suite grade certs can be used?

    On the other hand if you can redeem points around new year’s, that would be good value. The rate is over $500.

  9. 13 year old is considered “adult”. So the resort will allow them to drink?
    I know this is Mexico, but….
    After looking more closely these point rates are high.
    20,000 point for buffets?
    Another layer of cost to move up to “premium” drinks and rooms?
    Like Al said, the rev rate and accompanying point accumulation is a better value.

  10. If the all-inclusive resorts include classes and activities for children and/or child care, where parents expect a reasonable employee to child ratio, it’s quite possible that an incremental child might cost the resort more than an incremental adult.

  11. @Mommypoints – you may want to edit the introduction paragraph to children ages 0-2 and children ages 3-12. A quick read and I thought you meant 0-2 children were free 🙁

    And if I’m paying 20K for an extra 2 kids, I’m booking 2 rooms and making one adults-only!

  12. I saw the update, on kids pricing. I also think 10K, which is basically the adult rate, is way too high for kids. I had felt this would be a great option for my family, but I can’t see a way to justify 40K points for the basic room. Since I have two daughters, it would be the exactly same price for us to book an extra room for our stay. Obviously this situation now valuing the 2nd room at zero dollars. If the rooms are valued at zero, then the food and activities better be VERY AWESOME, and that is with a very big VERY!!!

  13. I agree, if you can get two rooms for the same price as putting 4 people in one room then that ia a no-brainer for many families. I really think Hyatt should adjust this as it just does not make sense with young kids. They should impact award stay prices in a way consistent with paid stay prices.

  14. Can we use the certs that come with the Chase Hyatt card for these all-inclusive stays? What about gift certs we can buy from Hyatt?

  15. Anyone stayed at these properties yet? Looking to book a 10 yr anniversary trip for the wife and I in Aug or Sept.

  16. Has Hyatt changed this charge for kids under? I have a 2 1/2 year old and a 3 !/2 year old. Using two Chase free nights and two nights and points. Do they enforce the rule of 10k per night per extra person?

  17. I was just told by resort reservation rept Ziva @ los cabos that regardless of age , child/adult will incur additional 10k per person….new policy update?

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