Hyatt Discontinuing Stay Certificates, Introduces eGift Cards

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Today Hyatt had a few announcements related to their stay certificates, spa certificates, and more.  On the whole I would say this announcement is bad news as I know some people had very good success using the Hyatt Stay Certificates to save money, though I would guess for 98% of people this change will have little to no impact as they never used the certificates.  I am glad to see eGift certificates introduced, as I love being able to buy things like that for gifts and have them almost instantly available!

For those not familiar, you could (and still can until January 7th) buy Hyatt Stay Certificates online for $109 – $461 dollars per night in seven different tiered categories to cover a hotel stay at a Hyatt that participated in that particular category.  These are different categories than for award points stays.  Taxes were included in the certificate price, and some hotels were a good value via the fixed price of the certificate, though in 2013 the prices were adjusted, higher categories were introduced, and some very top tier Hyatts seemed to stop taking the certificates all together.  In other words, the program was already in decline, yet still useful in some situations.  If you are interested, I wrote a more detailed post on how to use the certificates earlier this year.

Hyatt Stay Certificate

Here are some of the changes announced today:

  • As of January 8, 2014, Hyatt Stay Certificates will be replaced by Hyatt Nights Certificates, which are available for bulk purchase by registered businesses only.
  • Hyatt Nights certificates will not be available to the general public and are intended for use as corporate incentives, employee engagement, consumer loyalty, credit card redemption programs and auction packages.
  • Hyatt will continue to honor Hyatt Stay Certificates through the expiration date printed on each certificate and subject to all terms and conditions applicable to such certificates.
  • Hyatt Weekend Certificates and Hyatt Spa Certificates sales will be discontinued on January 7, 2014, and participating hotels will accept existing certificates through April 30th, 2015.
  • Hyatt Nights certificates are sold in single-night increments and offer last room availability at participating Hyatt hotels worldwide when a standard room is available.
  • Businesses interested in purchasing Hyatt Nights certificates may get more information at Participating Hyatt hotels and designated Hyatt Nights redemption levels can be viewed at
  • Hyatt Weekend Certificates and Hyatt Spa Certificates sales will be discontinued on January 7, 2014, and participating hotels will accept existing certificates through April 30th, 2015.
  • Consumers may purchase Hyatt Gift Cards, Hyatt Check Certificates and newly available Hyatt eGift Cards, which are designed for purchase as gifts for friends, colleagues or loved ones. These are easy to use, cover any fees (such as resort fees) and often do not expire.
  • As of December 18, 2013, Hyatt eGift Cards are available for purchase on Hyatt eGift Cards are like traditional plastic Hyatt Gift Cards and valid at all Hyatt hotels in the United States, Canada and Caribbean toward the purchase of room charges, restaurants, spas and more, but they are also instantly delivered by email, incur no shipping and handling charges, provide Hyatt-branded design options or photo upload options, and can be redeemed by smartphone, tablet or printing.

Also, Hyatt is offering 10% off gift cards, gift checks, spa certificates, weekend certificates, and stay certificates to Hyatt Gold Passport members using code GPGIFT through December 31, 2013 in case you want to stock up before some of these options are gone forever.  It doesn’t seem that the new eGift cards are available with the 10% discount (or at least I can’t figure out how to do it).  Word on the street is that the 5% OPEN statement credit available via American Express small business cards like the SPG Business Amex on certain Hyatt charges also works when you buy Hyatt gift cards, stay certificates, etc.  I don’t know yet if this will work on the new e-gift card option, but it is worth trying.

Will these changes impact how you stay at Hyatt hotels?

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  1. This is really bad since the Stay Certificates were able to be used at international properties but they still don’t allow gift cards to be used internationally…

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