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Given my affinity for New York City, Hyatt Gold Passport points, and the Park Hyatt brand, it’s no shocker that I have been anxiously awaiting the opening of the flagship Park Hyatt New York. The large rooms. The soaking tubs and heated floors in the bathrooms. The indoor pool with underwater music. There were delays and setbacks, but the doorman flanked doors are now open and the puddle of drool is pretty much covering my keyboard as I look at photos and information about the property. I know, I know, too much info right?!
I’m going to be in NYC some this week and came ever so close to booking a night at the Park Hyatt New York to check it out, but thankfully my better judgement took over and I stopped short of spending some serious bucks. If you didn’t know this already, the Park Hyatt New York has had virtually no award inventory for standard rooms since a couple of weeks before it opened. I’ve looked close-in for award nights, a year out, on random days, and nothing. With Hyatt if a standard room is available for cash, it should be available to book on points, but in this case the standard rooms aren’t even availability for sale with cold hard cash, so of course they aren’t there on points.
I don’t like it when one of my favorite hotel programs starts getting murky with availability, so I reached out to Jeff Zidell (head of Hyatt Gold Passport) to get the scoop on where the award availability went for the Park Hyatt New York, and when it is coming back. The story from him, and others I have talked to, is that the hotel is unsurprisingly very popular, especially among Hyatt Gold Passport fanatics. It does not have very many standard rooms to begin with (heck almost half of the 210 rooms are suites!) and to make matters worse, “the hotel is in ramp up mode and not all standard rooms have been released in inventory at this point.”
Based on the reports of ongoing construction at the hotel on some floors that I have read on Flyertalk I think “ramp up mode” is code for “still finishing the rooms” mode. Based on what I saw, have been told, and have read, standard rooms were there to be booked with points for months before the hotel actually opened. Some folks booked standard rooms on points during that time. As opening day got closer and the hotel realized not all of the rooms were going to be 100% complete on opening day, the standard room availability that was left was all pulled. Thus far, it has not come back across the board, but presumably it will once “ramp up” mode is complete. I was told by Hyatt that pockets of availability have sprung up, but then those nights often been booked again within 24 hours.
All of this bring me back to finding Park Hyatt New York availability. As I mentioned earlier I fought the urge to splurge to try this property out this week (and of course share a review with you guys). Instead I started checking rates for a week I will be back in NYC in November, and what would you know. There it was. Availability on points for a standard Park King room. It was just one room available and it was just there for one night, but that’s all I needed.
Hyatt’s story is legit. There really are small pockets of availability that pop up (presumably when someone cancels) for the Park Hyatt New York. Dumb luck and obsessiveness led me to finding an award night in November. In some ways I wish it was for this week because I’m excited and impatient, but I’m also happy to let the hotel work out a few ‘new hotel’ kinks between now and November. Hopefully there will be a day in the not too distant future that award availability for standard rooms is more common. Until then, keep searching. You could also try out the Hyatt Alerts Tool that Wandering Aramean built.
Spending 30,000 points for one hotel night is a little crazy, but it is only 5,000 points more per night than most of the other Hyatt options in NYC. So, if you were already okay with spending 25,000 points for a night at the Andaz Fifth Avenue, Grand Hyatt New York, Hyatt 48 Lex, Hyatt Times Square, etc. then this isn’t a big jump from there on points, but I fully expect it to be in a class above some of those (already nice) hotels. It is a bigger jump if you were planning on staying at the Category 5 Hyatt Place Midtown for 20,000 points per night or were looking into a cash and points stay.
I’m thrilled to have kept money in my wallet, secured an award night, and that I get to look forward to the stay for a couple of months. That makes the whole experience worth more as it buys me weeks of excitement. Don’t get me wrong, travel isn’t primarily about where you stay at night, but that can be a very, very nice added perk. Park Hyatt New York, here we come…in a couple months.
Is the Park Hyatt New York on your radar? Have you found availability?