One New Grand Hyatt Opens, Another Not So Much…

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Since I am obviously a big fan of earning and using points at Hyatt Resorts both for the high quality of their properties as well as the stable award chart, I try to stay in the loop on new Hyatt developments.  Today I wanted to give updates on two Grand Hyatt properties in popular vacation destinations, one that has recently opened, and one looks like it will experience yet another (pretty big) setback on opening its doors.

Grand Hyatt Playa del Carmen Open:

First, the good news that the Grand Hyatt Playa del Carmen is open and initial reviews seem pretty good – really good in fact given that new properties always have quirks.  This property has 314 rooms, including 36 suites and is located on a 460 foot strip of beach close to restaurants, shopping, and more.  Some of the rooms have plunge-pools or swim-up pools, and there is a Grand Club, a Teen Arcade, and a Camp Hyatt on property.

Grand Hyatt Playa del Carmen

The hotel is a Category 5 Hyatt that will cost 20,000 points per night or 10,000 points + $125 via a points + cash rate.  However, check paid rates too as some nights are below $200/night, which would be a better deal given how I value Hyatt points.

Given the proximity to Texas, I’m very inclined to try this property out at some point as the infinity pools and beach are practically screaming my name!

Grand Hyatt Playa

Grand Hyatt Playa del Carmen pools and beach

Grand Hyatt Baha Mar Further Delayed:

The already delayed Baha Mar project in the Bahamas likely was hit back many notches when they filed for Chapter 11 bankruptcy in the last week or so.  The Grand Hyatt is but a part of the much larger project, but it will be impacted, too.  There are reports of people being owed lots of money, funny things happening with investors’ money, to shoddy construction, to everything in between with the larger Baha Mar project.  What was once rumored to potentially open in 2014 is now potentially not going to be open until 2016, and I’ve even seen some speculation of 2017.

Grand Hyatt Baha Mar further delayed

Grand Hyatt Baha Mar further delayed

Again this is not a Hyatt specific issue, but rather an issue for the whole large Baha Mar complex.  The Grand Hyatt Baha Mar has really been pretty fair about compensating guests who have had reservations impacted by the delayed opening, but I’m not sure of the current status of that will be handled now that the property is not accepting new reservations at all.  The Flyertalk thread on the topic is pretty useful, and I do have an inquiry into Hyatt to see if they have any formal statements or policies in place for those who held reservations.  The above referenced Flyertalk thread indicates a 7/15 date when some future reservations will be evaluated.

Are/were either of these properties on your family’s vacation “wish lists”?


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  1. In other Hyatt news, 48 Lex in New York is leaving Hyatt and award reservations are not available after September 1st

    • Dave, hmmm that’s not what I’m seeing in terms of awards though I did see a note about the hotel potentially leaving on Flyertalk. Just did a test search for 10/28 and see points availability.

      • If you look at the Hyatt 48 Lex website now it it’s clear on the homepage that the hotel will no longer be affiliated with Hyatt after August 31, 2015.

  2. OMG, I actually have air tickets and two rooms at Baha Mar over Thanksgiving. This is good info, but you think they could have told me!

  3. Wow from the sounds of it, I may be in for a windfall. I have 14 nights booked and apparently Hyatt is being very generous with 20-40k points on top of refunds plus money for airplane tickets. Cross the proverbial fingers.

  4. Initial folks contacted by Hyatt for this round of cancellations haven’t been offered anything beyond airfare change fees. Pretty disappointing.

    • Hyatt is really handling this very poorly for my circumstance we had reservation in Dec. We had four room booked all on points for 14 nights combined and one room with employee rate. We went all the way up right now with the assistant director and they are not willing to do anything else other then the airfare change fee. That doesn’t help us because we still gotta fly with jet blue to some where else that could cost more and might not be a convenient flight like we had. We could of used points originally but we chose to pay instead since it was a direct flight. Otherwise I would of chose to fly on united or aa on points. So we are now stuck with 12 adults and 2 infant for my parents 35 anniversary with no place to stay, any booking now would cost us a good amount for being last min and having originally all of our stays on point! Hyatt gets a big fail!!!!!

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