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The day has finally come…for better and worse Uber is rolling out tipping in the app starting today. Frankly, I’m relieved. I think for a few years now tipping has become more of the norm for Uber, and carrying cash around is not my forte. In fact, I have avoided taking Uber at times simply because I didn’t have the cash on me for a tip. I know our tipping culture is out of control, but it is what it is, and me not tipping my driver wasn’t going to change the culture, it was just going to stiff him/her.
Tipping won’t be active everywhere today, as it is rolling out first in Seattle, Minneapolis and Houston and then it is expected to expand to all U.S. cities by the end of July. What I do like about this change, in addition to the added convenience if you want to tip, is that my understanding is that the tip request is sent out after the driver has completed your passenger rating. In other words, you aren’t dooming yourself to a bad rating just because you are opting to not tip for whatever reason. On the flip side, a good tip won’t necessarily help your passenger rating either unless you hand over some cash at the end of your ride.
In addition to the in-app tipping option, Uber has also reduced the free cancellation period from five minutes to two minutes, upped the fee for making your driver wait, and some of the $2 “Teen Fare” will now go to the drivers.
What are your thoughts on the ability to tip your Uber driver in the Uber app?
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