Big Change for Uber as Tipping has Now Arrived

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The day has finally come…for better and worse Uber is rolling out tipping in the app starting today. Frankly, I’m relieved. I think for a few years now tipping has become more of the norm for Uber, and carrying cash around is not my forte. In fact, I have avoided taking Uber at times simply because I didn’t have the cash on me for a tip. I know our tipping culture is out of control, but it is what it is, and me not tipping my driver wasn’t going to change the culture, it was just going to stiff him/her.

 

Tipping won’t be active everywhere today, as it is rolling out first in Seattle, Minneapolis and Houston and then it is expected to expand to all U.S. cities by the end of July. What I do like about this change, in addition to the added convenience if you want to tip, is that my understanding is that the tip request is sent out after the driver has completed your passenger rating. In other words, you aren’t dooming yourself to a bad rating just because you are opting to not tip for whatever reason. On the flip side, a good tip won’t necessarily help your passenger rating either unless you hand over some cash at the end of your ride.

Baby S comfortable in her Uber car seat

In addition to the in-app tipping option, Uber has also reduced the free cancellation period from five minutes to two minutes, upped the fee for making your driver wait, and some of the $2 “Teen Fare” will now go to the drivers.

While we are on the topic of Uber, remember if you have The Platinum Card® from American Express to put that card in your Uber app as your payment method in order to score your $15 monthly Uber credit ($35 in December).

What are your thoughts on the ability to tip your Uber driver in the Uber app?

Editorial Note: The opinions expressed here are mine and not provided, reviewed, by any bank, card issuer, or other company unless otherwise stated.

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Comments

  1. Thank goodness. Now we can have pleasant driver/rider interactions. We know from Lyft, that when given the option in the app, people will tip. Also, the riders don’t have to worry about the driver wanting cash.

  2. this is terrible. does anyone tip in manhattan? i’ve used uber regularly (almost daily) in nyc ever since they started, and i’ve never once tipped. and no one i know has tipped. does that mean we all have to tip in manhattan now?

    • This is the first time I’m hearing about tips. Uber drivers told me it was improper And they weren’t getting stiffed either. Uber has much better deals with its drivers than NYC cab. So this tipping thing is new to me!

  3. Looks like Uber played this extraordinarily well. They know a vast proportion of their riders love not being compelled to tip, and a likely smaller, but extremely vociferous quantity of individuals profess to love the idea of tipping. How to make both groups happy? Add tipping functionality so as to temporarily pacify the screamers (they’ll just move on to the next manufactured cause celebre), but do so in a manner which precludes retaliation by the unscrupulous Uber drivers whom heretofore weren’t opposed to effectively extorting riders for tips, lest they risk their rider rating. Pretty genius.

    An additional benefit is this will force drivers to report tips received through the app as income to the IRS.

  4. Uber can be so cheap (especially UberX and Pool) that this doesn’t bother me at all. Like you said, the tipping culture is what it is, and I’m glad to have this option (like with Lyft).

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