Unique Credit Card Perk: Complimentary Sheraton Club Lounge Access

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There are some credit card benefits like a statement credit when applying for Global Entry, or no foreign transaction fees, or even trip delay coverage that have become pretty standard and expected on travel focused rewards credit cards. However, there are other perks and benefits that are far from commonplace or expected, and that can easily be forgotten about if you aren’t used to putting them to good use.


Complimentary Sheraton Club Lounge Access

One such unique perk that I want to be sure you haven’t accidentally forgotten about is the complimentary Sheraton Club Lounge access provided by the Starwood Preferred Guest® Business Credit Card from American Express. This benefit is for the primary account holder of the SPG Business Amex only, so it sadly does not apply to authorized users or those who have the personal Starwood Preferred Guest® Credit Card from American Express.

To use this benefit you need to first be sure you have the SPG Business Amex, and then book your Sheraton reservation directly with SPG/Sheraton, as opposed to via third party site like Expedia. As long as you book directly you are eligible for Club Lounge access if you have that card regardless of whether you are on a free night award, paid rate, or a cash + points rate.

Normally to access a Sheraton Club Lounge you would need to either spend more in either cash, points, or have SPG Platinum status. Being able to access the Sheraton Club Lounge just by having a co-branded credit card is pretty fantastic, even if the lounge offerings can be relatively basic at some properties. My husband used this perk a couple of weeks ago while staying at the Sheraton Universal Hotel in California for work and it saved him a good amount on breakfasts and evening snacks…though it didn’t have the same beans for breakfast that we found a few years ago at the Sheraton Heathrow Club Lounge in the pictures below!

That said, probably because this perk is so unique, I do want to offer a warning that it is rare in my experience for this perk to work smoothly. In my experience you often have to explain to the check-in agent why you should have Club Lounge access and sometimes even have to pull up an official SPG/Sheraton website that explains the benefit (try this one – just scroll down a bit). You will probably come out on top of that debate, at least with “courtesy” admission to the lounge, but it is admittedly a problem. To avoid that check-in debate I have sometimes emailed properties in advance to make sure things are streamlined – and then brought a copy of that email to check-in.

I wish there was a better execution of this perk, but it is still worth a little bit of hassle to get lounge access in order to save a little on food costs…at least to me. Do be aware that the terms indicate that the Club Lounge access is limited to the eligible card member + a guest staying in the same room.

Which Sheratons Have Club Lounges

If you are curious as to which Sheraton properties have Club Lounges you can check out this website. Some Sheratons with lounges include: Sheraton Waikiki, Sheraton Times Square, Sheraton New Orleans, Sheraton Anchorage, Sheraton Sand Key Resort, Sheraton Kona, Sheraton Tribeca, Sheraton Edinburgh, Sheraton London Park Lane, Sheraton Zurich, Sheraton Maldives, and Sheraton Grande Tokyo Bay, among many others. To give an idea of the value of this perk, at the Sheraton Kona their new Kaiulu Club Lounge (shown below), there is typically an additional $50 per day charge in order to access the lounge and its continental breakfast offerings, coffee, juice, pastries, as well as the evening cheese, appetizers, and beverages. However, with the SPG Business Amex you can get that access for no extra fee!

Sheraton Kona Club Lounge

Even if you don’t regularly use this perk or actively seek our Sheraton properties on a frequent basis, try to remember to use your Sheraton Club Lounge access benefit available via your SPG Amex Business Card the next time your travels do take you to a Sheraton property.

I’m curious to know if you use this perk and what your experience has been like.

Editorial Note: The opinions expressed here are mine and not provided, reviewed, by any bank, card issuer, or other company unless otherwise stated.

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


  1. I really dislike that all of these club benefits are for the business and not the personal card, since everything else is the same about them. Not everyone has their own small business!

  2. So if you’re a family, this doesn’t help much since it’s restricted to primary card holder and one guest in the same room? Sorry, kid(s).

    • I think in practice a family in the same room is often fine (at least in the us), but of course that isn’t guaranteed.

  3. Lots of Sheraton’s are not aware of this benefit or dont want to honor it, lots of unpleasant pushing and prodding required. And the need to have the physical card, seems it does not show up automatically on the spg profile.

  4. i also hate the fact that you always have to push to get “courtesy” admission to lounge. Been to several sheratons, and every time i had to spend 10 min to educate the front desk why i should get the lounge benefit, and every time, i got it eventually, not because they understood the policy, but simply due to their willingness to do me a favor. SPG, do a better job with your internal communications!

  5. Were you and your family at SEA centurion lounge on July 19 around 7am?

    Thought I recognized you but not sure.

    My family and I were enroute from LIH back to DTW

  6. Wow. What’s your next post going to tell us? How you can get upgrades with platinum status? Have you ever come up with something new rather than just regurgitate what everyone already knows?

  7. Damn shame its only at sheratons, i wish this benefit would work at westin’s as i have a trip coming up at their new Los Carbos property that im told has a lounge. Any ideas besides just begging upon check-in?

    • I reach out to the property in advance and explain you have a special trip coming up and wonder what it would take to secure lounge access for the trip.

  8. We used the Sheraton lounge benefit in New Orleans a few weeks ago, Buenos Aires in February, and Valletta in Malta in May. In all cases, we had no problems, and were able eat breakfast and dinner and wine for no extra charge. We believe it is the best benefit available if you have a small business

  9. Used this at the Sheraton Anchorage before a cruise. Had no problem using the benefit, but sadly the lounge offerings during the day/evening were limited to soft drinks and we had to be at the cruise port before breakfast hours.

  10. We just stayed at the Sheraton New York Times Square and they were fabulous! I had 3 rooms booked and they honored ALL of us in the club lounge! No hassle at all! Thank you SNYTS!

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